ERAN-Emotional first aid by telephone & internet
Direct Services Agency
Children and Family Services; Child Protection
Adult; Citizen/Legal Permanent Resident; Ethnic Minorities; Female; Homeless Populations; Male; Minor (Under 18); Religious/Social/Political Minority Groups; Specialization in serving LGBTQI; Specialization in serving people with HIV/AIDS; Specialization in serving people with disabilities; Transgender Female-to-Male; Transgender Male-to-Female
Throughout Israel
Hotline: 1201
Emotional first aid by telephone; Hotline
info@eran.org.il
david@eran.org.il
English; Spanish; Amharic; Arabic; French; Hebrew; Russian
Established in 1971, ERAN is a volunteer organization that provides free mental health first-aid to all residents of Israel in emotional distress. ERAN is the only organization in Israel operating an anonymous and confidential round-the-clock service, providing unconditional, confidential, and non-judgmental emotional support for all. Our mission is to provide a free and accessible emotional first aid hotline for anyone in need. Whether it is violence, suicide, loneliness, sickness, distress, or anxiety, ERAN volunteers can assist callers when they need help, most urgently on the phone, mobile phone, and online. Our 1,550 highly vetted and professionally trained volunteers save lives every day and assist 305,749 emotionally distressed people each year, of which 920 were suicide attempts in progress and 9,172 calls with suicidal content (thoughts, intentions, and threats).