ERAN-Emotional first aid by telephone & internet

Name

ERAN-Emotional first aid by telephone & internet

Provider Type

Direct Services Agency

Service Provider Type

Children and Family Services; Child Protection

Populations Served

Adult; Citizen/Legal Permanent Resident; Ethnic Minorities; Female; Homeless Populations; Male; Minor (Under 18); Religious/Social/Political Minority Groups; Specialization in serving LGBTQI; Specialization in serving people with HIV/AIDS; Specialization in serving people with disabilities; Transgender Female-to-Male; Transgender Male-to-Female

Geographic Service Area

Throughout Israel

Public Phone

Hotline: 1201

Hotline Details

Emotional first aid by telephone; Hotline

Primary Email

info@eran.org.il

Secondary Email

david@eran.org.il

Website

Languages

English; Spanish; Amharic; Arabic; French; Hebrew; Russian

Mission Statement

Established in 1971, ERAN is a volunteer organization that provides free mental health first-aid to all residents of Israel in emotional distress. ERAN is the only organization in Israel operating an anonymous and confidential round-the-clock service, providing unconditional, confidential, and non-judgmental emotional support for all. Our mission is to provide a free and accessible emotional first aid hotline for anyone in need. Whether it is violence, suicide, loneliness, sickness, distress, or anxiety, ERAN volunteers can assist callers when they need help, most urgently on the phone, mobile phone, and online. Our 1,550 highly vetted and professionally trained volunteers save lives every day and assist 305,749 emotionally distressed people each year, of which 920 were suicide attempts in progress and 9,172 calls with suicidal content (thoughts, intentions, and threats).

Human Trafficking Hotline Statistics

50,123

signals were received by the Hotline in 2021. Includes calls, texts, and online chats and tips.

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