Signals
The Human Trafficking Hotline has received 11,572 signals since its inception.
Cases
Since its inception, the Human Trafficking Hotline has identified 3,675 cases of human trafficking. 7,491 victims were identified in these cases.
Michigan
Human trafficking is a form of modern slavery that occurs in every state, including Michigan. The NHTH works closely with service providers, law enforcement, and other professionals in Michigan to serve victims and survivors of trafficking, respond to human trafficking cases, and share information and resources.
Learn more about human trafficking in Michigan by browsing the hotline statistics below.
View Stats by State
All Time Statistics (Since 2007)
Statistics by Year
2025
Signals Received in 2025
642
signals were received by the Hotline in 2025.
236
signals received were from victims or survivors of human trafficking
How do contacts hear about the hotline?
It is helpful for us to learn how people hear about the Hotline so that we can strategically advertise to reach more victims and survivors. However, we are not always able to collect this information during every conversation.
Ways the Hotline was Found
Internet
6
Other
549
How do contacts reach the hotline?
People can contact the Hotline by phone, text, online chat, online form, and email. Most people contact us by phone or text.
Signal Types
Hotline Call
393
SMS Report
132
Online Report
69
Web Chat
38
Email Received
10
Cases Identified in 2025
362
cases were identified in 2025.
576
victims were involved in these cases. Cases can involve multiple victims.
What types of trafficking cases were reported?
The Hotline receives tips about situations involving sex trafficking, labor trafficking, sex & labor trafficking, as well as situations where the type of trafficking may be unknown or not specified.
Types of Trafficking
Sex
217
Sex and Labor
51
Labor
30
Venues for Sex Trafficking
Residence-Based Commercial Sex
27
Illicit Massage/Spa Business
18
Hotel/Motel-Based
16
Online Ad, Venue Unknown
9
Street-Based
8
Hostess/Strip Club-Based
7
Pornography
5
Escort/Delivery Service
3
Other
130
Venues for Labor Trafficking
Retail/Other Small Business
5
Domestic Work
3
Other
29
What was the primary request in each case?
People contact the hotline to report a tip, request a referral, or reach out for crisis-related services such as immediate shelter or crisis response.
Requests on Human Trafficking Cases
Report a Trafficking Tip
196
Access Service Referrals
140
Request Crisis Assistance
18
Request General Information
8
Case Demographics
The Hotline only collects demographic information for victims and survivors in a trafficking situation when appropriate. These numbers are not cumulative as one case could involve multiple victims and survivors.
Ages
Adults
251
Minors
58
Sex
Females
276
Males
72
2024
Signals Received in 2024
764
signals were received by the Hotline in 2024.
219
signals received were from victims or survivors of human trafficking
How do contacts hear about the hotline?
It is helpful for us to learn how people hear about the Hotline so that we can strategically advertise to reach more victims and survivors. However, we are not always able to collect this information during every conversation.
Ways the Hotline was Found
Referral
3
Other
761
How do contacts reach the hotline?
People can contact the Hotline by phone, text, online chat, online form, and email. Most people contact us by phone or text.
Signal Types
Hotline Call
506
SMS Report
105
Online Report
87
Web Chat
42
Email Received
24
Cases Identified in 2024
340
cases were identified in 2024.
585
victims were involved in these cases. Cases can involve multiple victims.
What types of trafficking cases were reported?
The Hotline receives tips about situations involving sex trafficking, labor trafficking, sex & labor trafficking, as well as situations where the type of trafficking may be unknown or not specified.
Types of Trafficking
Sex
216
Labor
38
Sex and Labor
27
Venues for Sex Trafficking
Residence-Based Commercial Sex
31
Hotel/Motel-Based
27
Illicit Massage/Spa Business
13
Online Ad, Venue Unknown
6
Escort/Delivery Service
6
Pornography
5
Street-Based
4
Hostess/Strip Club-Based
3
Other
133
Venues for Labor Trafficking
Domestic Work
9
Agriculture/Farms
5
Restaurant/Food Service
4
Retail/Other Small Business
4
Illicit Activity
3
Hospitality
3
Other
13
What was the primary request in each case?
People contact the hotline to report a tip, request a referral, or reach out for crisis-related services such as immediate shelter or crisis response.
Requests on Human Trafficking Cases
Report a Trafficking Tip
204
Access Service Referrals
122
Request Crisis Assistance
11
Request General Information
3
Case Demographics
The Hotline only collects demographic information for victims and survivors in a trafficking situation when appropriate. These numbers are not cumulative as one case could involve multiple victims and survivors.
Ages
Adults
243
Minors
68
Sex
Females
266
Males
34
2023
Signals Received in 2023
764
signals were received by the Hotline in 2023.
178
signals received were from victims or survivors of human trafficking
How do contacts hear about the hotline?
It is helpful for us to learn how people hear about the Hotline so that we can strategically advertise to reach more victims and survivors. However, we are not always able to collect this information during every conversation.
Ways the Hotline was Found
Training/Conference
4
Internet
3
Other
757
How do contacts reach the hotline?
People can contact the Hotline by phone, text, online chat, online form, and email. Most people contact us by phone or text.
Signal Types
Hotline Call
441
SMS Report
170
Online Report
115
Web Chat
25
Email Received
13
Cases Identified in 2023
254
cases were identified in 2023.
508
victims were involved in these cases. Cases can involve multiple victims.
What types of trafficking cases were reported?
The Hotline receives tips about situations involving sex trafficking, labor trafficking, sex & labor trafficking, as well as situations where the type of trafficking may be unknown or not specified.
Types of Trafficking
Sex
167
Labor
31
Sex and Labor
27
Venues for Sex Trafficking
Residence-Based Commercial Sex
30
Hotel/Motel-Based
19
Illicit Massage/Spa Business
13
Online Ad, Venue Unknown
4
Pornography
4
Street-Based
4
Other
106
Venues for Labor Trafficking
Construction
5
Factory
4
Other
23
What was the primary request in each case?
People contact the hotline to report a tip, request a referral, or reach out for crisis-related services such as immediate shelter or crisis response.
Requests on Human Trafficking Cases
Report a Trafficking Tip
166
Access Service Referrals
72
Request Crisis Assistance
14
Case Demographics
The Hotline only collects demographic information for victims and survivors in a trafficking situation when appropriate. These numbers are not cumulative as one case could involve multiple victims and survivors.
Ages
Adults
181
Minors
59
Sex
Females
193
Males
33
2022
Signals Received in 2022
749
signals were received by the Hotline in 2022.
189
signals received were from victims or survivors of human trafficking
How do contacts hear about the hotline?
It is helpful for us to learn how people hear about the Hotline so that we can strategically advertise to reach more victims and survivors. However, we are not always able to collect this information during every conversation.
Ways the Hotline was Found
Referral
4
Internet
3
Other
742
How do contacts reach the hotline?
People can contact the Hotline by phone, text, online chat, online form, and email. Most people contact us by phone or text.
Signal Types
Hotline Call
482
SMS Report
168
Online Report
76
Web Chat
12
Email Received
11
Cases Identified in 2022
265
cases were identified in 2022.
466
victims were involved in these cases. Cases can involve multiple victims.
What types of trafficking cases were reported?
The Hotline receives tips about situations involving sex trafficking, labor trafficking, sex & labor trafficking, as well as situations where the type of trafficking may be unknown or not specified.
Types of Trafficking
Sex
190
Labor
33
Sex and Labor
20
Venues for Sex Trafficking
Residence-Based Commercial Sex
24
Hotel/Motel-Based
22
Pornography
16
Online Ad, Venue Unknown
10
Illicit Massage/Spa Business
7
Street-Based
5
Escort/Delivery Service
4
Other
103
Venues for Labor Trafficking
Domestic Work
11
Agriculture/Farms
6
Illicit Activity
4
Construction
4
Restaurant/Food Service
3
Factory
3
Other
12
What was the primary request in each case?
People contact the hotline to report a tip, request a referral, or reach out for crisis-related services such as immediate shelter or crisis response.
Requests on Human Trafficking Cases
Report a Trafficking Tip
189
Access Service Referrals
68
Request Crisis Assistance
8
Case Demographics
The Hotline only collects demographic information for victims and survivors in a trafficking situation when appropriate. These numbers are not cumulative as one case could involve multiple victims and survivors.
Ages
Adults
193
Minors
60
Sex
Females
209
Males
42
2021
Signals Received in 2021
1,175
signals were received by the Hotline in 2021.
520
signals received were from victims or survivors of human trafficking
How do contacts hear about the hotline?
It is helpful for us to learn how people hear about the Hotline so that we can strategically advertise to reach more victims and survivors. However, we are not always able to collect this information during every conversation.
Ways the Hotline was Found
Referral
6
Training/Conference
6
Internet
5
Other
1,158
How do contacts reach the hotline?
People can contact the Hotline by phone, text, online chat, online form, and email. Most people contact us by phone or text.
Signal Types
Hotline Call
938
SMS Report
140
Online Report
56
Email Received
28
Web Chat
13
Cases Identified in 2021
297
cases were identified in 2021.
431
victims were involved in these cases. Cases can involve multiple victims.
What types of trafficking cases were reported?
The Hotline receives tips about situations involving sex trafficking, labor trafficking, sex & labor trafficking, as well as situations where the type of trafficking may be unknown or not specified.
Types of Trafficking
Sex
239
Labor
18
Sex and Labor
12
Venues for Sex Trafficking
Hotel/Motel-Based
29
Residence-Based Commercial Sex
27
Pornography
21
Illicit Massage/Spa Business
17
Online Ad, Venue Unknown
15
Hostess/Strip Club-Based
3
Other
128
Venues for Labor Trafficking
Domestic Work
6
Illicit Activity
3
Other
14
What was the primary request in each case?
People contact the hotline to report a tip, request a referral, or reach out for crisis-related services such as immediate shelter or crisis response.
Requests on Human Trafficking Cases
Report a Trafficking Tip
209
Access Service Referrals
72
Request Crisis Assistance
15
Case Demographics
The Hotline only collects demographic information for victims and survivors in a trafficking situation when appropriate. These numbers are not cumulative as one case could involve multiple victims and survivors.
Ages
Adults
204
Minors
77
Sex
Females
254
Males
28
2020
Signals Received in 2020
883
signals were received by the Hotline in 2020.
292
signals received were from victims or survivors of human trafficking
How do contacts hear about the hotline?
It is helpful for us to learn how people hear about the Hotline so that we can strategically advertise to reach more victims and survivors. However, we are not always able to collect this information during every conversation.
Ways the Hotline was Found
Referral
22
Training/Conference
13
Internet
7
Other
841
How do contacts reach the hotline?
People can contact the Hotline by phone, text, online chat, online form, and email. Most people contact us by phone or text.
Signal Types
Hotline Call
608
SMS Report
187
Online Report
46
Web Chat
22
Email Received
20
Cases Identified in 2020
289
cases were identified in 2020.
482
victims were involved in these cases. Cases can involve multiple victims.
What types of trafficking cases were reported?
The Hotline receives tips about situations involving sex trafficking, labor trafficking, sex & labor trafficking, as well as situations where the type of trafficking may be unknown or not specified.
Types of Trafficking
Sex
233
Labor
15
Sex and Labor
9
Venues for Sex Trafficking
Residence-Based Commercial Sex
29
Hotel/Motel-Based
28
Online Ad, Venue Unknown
15
Pornography
13
Illicit Massage/Spa Business
8
Escort/Delivery Service
5
Hostess/Strip Club-Based
4
Other
133
Venues for Labor Trafficking
Restaurant/Food Service
4
Domestic Work
3
Other
11
What was the primary request in each case?
People contact the hotline to report a tip, request a referral, or reach out for crisis-related services such as immediate shelter or crisis response.
Requests on Human Trafficking Cases
Report a Trafficking Tip
191
Access Service Referrals
84
Request Crisis Assistance
14
Case Demographics
The Hotline only collects demographic information for victims and survivors in a trafficking situation when appropriate. These numbers are not cumulative as one case could involve multiple victims and survivors.
Ages
Adults
209
Minors
67
Sex
Females
258
Males
28
2019
Signals Received in 2019
958
signals were received by the Hotline in 2019.
194
signals received were from victims or survivors of human trafficking
How do contacts hear about the hotline?
It is helpful for us to learn how people hear about the Hotline so that we can strategically advertise to reach more victims and survivors. However, we are not always able to collect this information during every conversation.
Ways the Hotline was Found
Internet
51
Referral
32
Training/Conference
20
Truckers Against Trafficking Outreach
11
Television
4
DOS Know Your Rights Pamphlet
3
Print Media
3
Other
834
How do contacts reach the hotline?
People can contact the Hotline by phone, text, online chat, online form, and email. Most people contact us by phone or text.
Signal Types
Hotline Call
726
Online Report
103
SMS Report
94
Web Chat
22
Email Received
13
Cases Identified in 2019
360
cases were identified in 2019.
809
victims were involved in these cases. Cases can involve multiple victims.
What types of trafficking cases were reported?
The Hotline receives tips about situations involving sex trafficking, labor trafficking, sex & labor trafficking, as well as situations where the type of trafficking may be unknown or not specified.
Types of Trafficking
Sex
280
Labor
35
Sex and Labor
18
Venues for Sex Trafficking
Illicit Massage/Spa Business
36
Residence-Based Commercial Sex
28
Hotel/Motel-Based
25
Pornography
22
Online Ad, Venue Unknown
14
Escort/Delivery Service
14
Hostess/Strip Club-Based
8
Street-Based
6
Truck Stop-Based
5
Other
127
Venues for Labor Trafficking
Domestic Work
7
Illicit Activity
6
Traveling Sales Crew
6
Restaurant/Food Service
5
Other
17
What was the primary request in each case?
People contact the hotline to report a tip, request a referral, or reach out for crisis-related services such as immediate shelter or crisis response.
Requests on Human Trafficking Cases
Report a Trafficking Tip
267
Access Service Referrals
61
Request Crisis Assistance
32
Case Demographics
The Hotline only collects demographic information for victims and survivors in a trafficking situation when appropriate. These numbers are not cumulative as one case could involve multiple victims and survivors.
Ages
Adults
218
Minors
89
Sex
Females
312
Males
41
2018
Signals Received in 2018
1,079
signals were received by the Hotline in 2018.
175
signals received were from victims or survivors of human trafficking
How do contacts hear about the hotline?
It is helpful for us to learn how people hear about the Hotline so that we can strategically advertise to reach more victims and survivors. However, we are not always able to collect this information during every conversation.
Ways the Hotline was Found
Referral
77
Internet
70
Training/Conference
27
Print Media
10
Truckers Against Trafficking Outreach
7
Stickers
6
Social Media Site
3
Television
3
Other
876
How do contacts reach the hotline?
People can contact the Hotline by phone, text, online chat, online form, and email. Most people contact us by phone or text.
Signal Types
Hotline Call
879
Online Report
101
SMS Report
60
Web Chat
24
Email Received
15
Cases Identified in 2018
384
cases were identified in 2018.
896
victims were involved in these cases. Cases can involve multiple victims.
What types of trafficking cases were reported?
The Hotline receives tips about situations involving sex trafficking, labor trafficking, sex & labor trafficking, as well as situations where the type of trafficking may be unknown or not specified.
Types of Trafficking
Sex
286
Labor
36
Sex and Labor
27
Venues for Sex Trafficking
Residence-Based Commercial Sex
40
Illicit Massage/Spa Business
30
Hotel/Motel-Based
27
Pornography
20
Online Ad, Venue Unknown
16
Escort/Delivery Service
15
Street-Based
14
Hostess/Strip Club-Based
3
Other
130
Venues for Labor Trafficking
Traveling Sales Crew
8
Illicit Activity
7
Domestic Work
5
Retail/Other Small Business
3
Other
20
What was the primary request in each case?
People contact the hotline to report a tip, request a referral, or reach out for crisis-related services such as immediate shelter or crisis response.
Requests on Human Trafficking Cases
Report a Trafficking Tip
294
Access Service Referrals
53
Request Crisis Assistance
37
Case Demographics
The Hotline only collects demographic information for victims and survivors in a trafficking situation when appropriate. These numbers are not cumulative as one case could involve multiple victims and survivors.
Ages
Adults
195
Minors
93
Sex
Females
271
Males
46
2017
Signals Received in 2017
1,112
signals were received by the Hotline in 2017.
133
signals received were from victims or survivors of human trafficking
How do contacts hear about the hotline?
It is helpful for us to learn how people hear about the Hotline so that we can strategically advertise to reach more victims and survivors. However, we are not always able to collect this information during every conversation.
Ways the Hotline was Found
Internet
97
Referral
50
Training/Conference
25
Print Media
17
DOS Know Your Rights Pamphlet
12
Television
11
Truckers Against Trafficking Outreach
6
Film
3
Social Media Site
3
Stickers
3
Other
885
How do contacts reach the hotline?
People can contact the Hotline by phone, text, online chat, online form, and email. Most people contact us by phone or text.
Signal Types
Hotline Call
949
Online Report
96
Email Received
41
SMS Report
26
Cases Identified in 2017
314
cases were identified in 2017.
711
victims were involved in these cases. Cases can involve multiple victims.
What types of trafficking cases were reported?
The Hotline receives tips about situations involving sex trafficking, labor trafficking, sex & labor trafficking, as well as situations where the type of trafficking may be unknown or not specified.
Types of Trafficking
Sex
244
Labor
34
Sex and Labor
20
Venues for Sex Trafficking
Residence-Based Commercial Sex
33
Hotel/Motel-Based
33
Online Ad, Venue Unknown
28
Illicit Massage/Spa Business
23
Escort/Delivery Service
22
Street-Based
10
Pornography
8
Hostess/Strip Club-Based
6
Truck Stop-Based
4
Other
81
Venues for Labor Trafficking
Illicit Activity
9
Traveling Sales Crew
9
Agriculture/Farms
5
Construction
3
Other
17
What was the primary request in each case?
People contact the hotline to report a tip, request a referral, or reach out for crisis-related services such as immediate shelter or crisis response.
Requests on Human Trafficking Cases
Report a Trafficking Tip
254
Access Service Referrals
44
Request Crisis Assistance
16
Case Demographics
The Hotline only collects demographic information for victims and survivors in a trafficking situation when appropriate. These numbers are not cumulative as one case could involve multiple victims and survivors.
Ages
Adults
205
Minors
102
Sex
Females
267
Males
37
2016
Signals Received in 2016
930
signals were received by the Hotline in 2016.
145
signals received were from victims or survivors of human trafficking
How do contacts hear about the hotline?
It is helpful for us to learn how people hear about the Hotline so that we can strategically advertise to reach more victims and survivors. However, we are not always able to collect this information during every conversation.
Ways the Hotline was Found
Internet
47
Referral
29
Print Media
20
DOS Know Your Rights Pamphlet
15
Training/Conference
8
Truckers Against Trafficking Outreach
7
Television
5
Other
799
How do contacts reach the hotline?
People can contact the Hotline by phone, text, online chat, online form, and email. Most people contact us by phone or text.
Signal Types
Hotline Call
825
Online Report
65
Email Received
30
SMS Report
10
Cases Identified in 2016
254
cases were identified in 2016.
865
victims were involved in these cases. Cases can involve multiple victims.
What types of trafficking cases were reported?
The Hotline receives tips about situations involving sex trafficking, labor trafficking, sex & labor trafficking, as well as situations where the type of trafficking may be unknown or not specified.
Types of Trafficking
Sex
199
Labor
29
Sex and Labor
9
Venues for Sex Trafficking
Hotel/Motel-Based
29
Illicit Massage/Spa Business
19
Residence-Based Commercial Sex
19
Online Ad, Venue Unknown
15
Escort/Delivery Service
10
Street-Based
9
Truck Stop-Based
7
Other
93
Venues for Labor Trafficking
Agriculture/Farms
5
Begging Ring
4
Traveling Sales Crew
4
Hospitality
3
Other
16
What was the primary request in each case?
People contact the hotline to report a tip, request a referral, or reach out for crisis-related services such as immediate shelter or crisis response.
Requests on Human Trafficking Cases
Report a Trafficking Tip
190
Access Service Referrals
47
Request Crisis Assistance
17
Case Demographics
The Hotline only collects demographic information for victims and survivors in a trafficking situation when appropriate. These numbers are not cumulative as one case could involve multiple victims and survivors.
Ages
Adults
152
Minors
99
Sex
Females
223
Males
29
2015
Signals Received in 2015
815
signals were received by the Hotline in 2015.
126
signals received were from victims or survivors of human trafficking
How do contacts hear about the hotline?
It is helpful for us to learn how people hear about the Hotline so that we can strategically advertise to reach more victims and survivors. However, we are not always able to collect this information during every conversation.
Ways the Hotline was Found
Referral
57
Internet
42
Training/Conference
11
Television
7
Print Media
6
DOS Know Your Rights Pamphlet
3
Other
689
How do contacts reach the hotline?
People can contact the Hotline by phone, text, online chat, online form, and email. Most people contact us by phone or text.
Signal Types
Hotline Call
711
Online Report
64
SMS Report
22
Email Received
18
Cases Identified in 2015
156
cases were identified in 2015.
438
victims were involved in these cases. Cases can involve multiple victims.
What types of trafficking cases were reported?
The Hotline receives tips about situations involving sex trafficking, labor trafficking, sex & labor trafficking, as well as situations where the type of trafficking may be unknown or not specified.
Types of Trafficking
Sex
126
Labor
19
Sex and Labor
5
Venues for Sex Trafficking
Online Ad, Venue Unknown
25
Illicit Massage/Spa Business
16
Hotel/Motel-Based
12
Residence-Based Commercial Sex
11
Street-Based
8
Hostess/Strip Club-Based
5
Escort/Delivery Service
4
Pornography
4
Other
44
Venues for Labor Trafficking
Landscaping Service
3
Restaurant/Food Service
3
Traveling Sales Crew
3
Other
10
What was the primary request in each case?
People contact the hotline to report a tip, request a referral, or reach out for crisis-related services such as immediate shelter or crisis response.
Requests on Human Trafficking Cases
Report a Trafficking Tip
116
Access Service Referrals
33
Request Crisis Assistance
6
Case Demographics
The Hotline only collects demographic information for victims and survivors in a trafficking situation when appropriate. These numbers are not cumulative as one case could involve multiple victims and survivors.
Ages
Adults
95
Minors
56
Sex
Females
131
Males
18
2007-2014
Signals Received in 2007-2014
1,701
signals were received by the Hotline in 2007-2014.
43
signals received were from victims or survivors of human trafficking
How do contacts hear about the hotline?
It is helpful for us to learn how people hear about the Hotline so that we can strategically advertise to reach more victims and survivors. However, we are not always able to collect this information during every conversation.
Ways the Hotline was Found
Internet
216
Referral
142
DOS Know Your Rights Pamphlet
70
Television
57
Print Media
51
Training/Conference
51
Truckers Against Trafficking Outreach
10
Radio
7
Billboard
4
Other
1,093
How do contacts reach the hotline?
People can contact the Hotline by phone, text, online chat, online form, and email. Most people contact us by phone or text.
Signal Types
Hotline Call
1,597
Online Report
50
Email Received
37
SMS Report
17
Cases Identified in 2007-2014
400
cases were identified in 2007-2014.
724
victims were involved in these cases. Cases can involve multiple victims.
What types of trafficking cases were reported?
The Hotline receives tips about situations involving sex trafficking, labor trafficking, sex & labor trafficking, as well as situations where the type of trafficking may be unknown or not specified.
Types of Trafficking
Sex
305
Labor
70
Sex and Labor
3
Venues for Sex Trafficking
Illicit Massage/Spa Business
42
Hotel/Motel-Based
27
Truck Stop-Based
25
Online Ad, Venue Unknown
22
Residence-Based Commercial Sex
21
Pornography
21
Hostess/Strip Club-Based
14
Street-Based
14
Escort/Delivery Service
13
Other
107
Venues for Labor Trafficking
Domestic Work
15
Restaurant/Food Service
12
Traveling Sales Crew
9
Health & Beauty Services
6
Traveling Carnival
5
Housekeeping/Cleaning Service
3
Retail/Other Small Business
3
Other
19
What was the primary request in each case?
People contact the hotline to report a tip, request a referral, or reach out for crisis-related services such as immediate shelter or crisis response.
Requests on Human Trafficking Cases
Report a Trafficking Tip
299
Access Service Referrals
72
Request Crisis Assistance
18
Request General Information
6
Request T&TA
5
Case Demographics
The Hotline only collects demographic information for victims and survivors in a trafficking situation when appropriate. These numbers are not cumulative as one case could involve multiple victims and survivors.
Ages
Adults
254
Minors
141
Sex
Females
338
Males
44
National Human Trafficking Referral Directory
This online Referral Directory is made up of anti-trafficking organizations and programs that offer emergency, transitional, or long-term services to victims and survivors of human trafficking as well as those that provide resources and opportunities in the anti-trafficking field.
Human Trafficking Hotline Statistics
50,123
signals were received by the Hotline in 2021. Includes calls, texts, and online chats and tips.